be99's Commitment to Responsible Gaming
be99 believes entertainment is truly enjoyable only when it is experienced in a controlled and mindful way — our protection tools are always here for you.
Let Gaming Be a Source of Fun, Not Stress
Online gaming is a popular form of entertainment for millions of people. However, like any form of entertainment, if it is done without control it can have a negative impact on the lives of individuals and their families. be99 always wants every player to enjoy a happy, safe, and responsible experience.
On this page we will discuss in detail how be99 keeps your gaming experience safe, what tools are available to you, and where to find help if you ever feel the situation is getting out of control.
Our platform is for those aged 21 and above only. Age is verified at the time of account registration on be99, and we take strict measures to prevent access by minors.
Remember — gaming is entertainment, not a guaranteed source of income. Set your budget and time before each session. be99 provides several practical tools to help you make those decisions.
6 Tools Under Your Control
These be99 tools can be activated from your account at any time.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately; a request to increase it takes effect after a 24-hour waiting period.
Time Limits
Decide in advance how many hours you will play each day. When the set time is up, be99 will automatically alert you and ask you to take a session break.
Temporary Break (Cool-Off)
Temporarily close your account for 1 day to 6 weeks. During this time you cannot log in or deposit, but any withdrawal already in progress will continue to be processed.
Self-Exclusion
If you feel you need a long-term break from gaming, self-exclude for 6 months to 5 years. Your account will not be reactivated before this period ends.
Bet & Loss Limits
Restrict the maximum amount you can lose within a set period. Once this limit is reached, no further bets can be placed.
Reality Check Alerts
A brief message will appear on screen at set intervals to remind you how long you have been playing and how much you have spent.
When Do You Need Help?
If you notice any of the following in yourself or someone close to you, it may be an early sign of problem gambling.
Spending beyond your budget and returning to play repeatedly to recover losses.
Losing focus on family, friends, or work and becoming absorbed solely in gaming.
Borrowing money or using funds meant for essential expenses to gamble.
Being unable to stop playing, even when you want to.
Lying to or hiding gaming activity from family members.
Feeling restless, anxious, or depressed when not playing.
If you notice one or more of these signs, contact the be99 support team — we are ready to help without judgment.
How to Activate Protection Tools
Log in to your be99 account
Go to the be99 login page using your registered mobile number and password.
Go to Account Settings
Click on your profile icon in the top right corner and select the "Account Settings" or "Responsible Gaming" menu.
Set your preferred limits or break
Choose the protection you need — deposit limit, time limit, cool-off, or self-exclusion — and confirm.
Get help via live chat or email
If you have any trouble with the settings or want to speak to someone directly, be99 support is available 24/7 — via live chat or at [email protected].
Review regularly
Once a month, check your gaming history and spending, and update your limits if needed.
For Ages 21+ Only
be99 is an adult entertainment platform. Online gaming in Bangladesh is for those aged 21 and above only. We verify age at the time of account registration and may request additional ID in any suspicious case.
If you have underage members in your household, use third-party parental control software that can block access to specific websites. Keep your device password-protected and never share your account details.
be99 Support Is Always Here
Talking about a gambling problem takes courage — we help without judgment, in complete confidence.
Live Chat — 24/7
Talk to our support team in Bengali or English via be99's live chat at any time. Send any responsible gaming question or request instantly.
Email Support
To share details or send a written request, email: [email protected] — our team responds in both Bengali and English.
Responsible Gaming FAQ
Play Safe on be99, Enjoy the Experience
Playing responsibly makes every session worth remembering. Join be99 today and use our protection tools.
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